What is the Central Credit Register?

The Central Credit Register is a secure system for collecting personal and credit information on loans of €500 or more. The Central Bank of Ireland operates it under the Credit Reporting Act 2013.

Under the Credit Reporting Act 2013 GRENKE Limited is required to provide personal and credit information for credit applications and credit agreements of €500 and above to the Central Credit Register. This information will be held on the Central Credit Register and may be used by other lenders when making decisions on your credit applications and credit agreements.

We have set out below some further information relating to our obligations, and customer rights and obligations, under that Act. These rights and obligations are in additions to, and supplement, those contained in our terms and conditions of business.

Customer Rights

Under the Credit Reporting Act, 2013, customers have the following rights:

Insert an explanatory statement - Customers have the right to place an explanatory statement of 200 words or less, concerning information relating to the customer that is held on the Central Credit Register, and this will be included on any credit report produced from the Central Credit Register. Customers should contact the Central Bank if they wish to do so. 

Apply to have information amended - Customers have the right to make an application to the Central Bank to amend information held on the Central Credit Register about the customer if the customer believes it is inaccurate, incomplete, or not up to date.

Suspected impersonation - Customers have the right to give notice to Grenke or the Central Bank if the customer reasonably believes they have been, are being, or may be about to be impersonated by any person.

Obtain a credit report - Customers have the right to request a credit report from the Central Bank at any time.  Credit reports will be provided free of charge (subject to fair usage as set out in the General Data Protection Directive) to individuals.  Those customers who are not individuals may request a credit report once a year free of charge.  There will be a charge of €6.35 for any subsequent request within the year.

The Central Credit Register - Is owned and operated by the Central Bank of Ireland. For more information, including on how your data is processed please see www.centralcreditregister.ie, www.centralcreditregister.ie/guarantors/

Our Obligations

Under the Credit Reporting Act, 2013, Grenke has certain obligations to customers and the Central Bank.

The Act provides for the creation of a Central Credit Register that, among other things, records details of:

1. certain applications for credit over €500 that are made by a customer or prospective customer,
2. certain agreements to provide credit over €500 that are entered into by a lender/ financier and the relevant customer.
3. guarantees and indemnities given by persons in connection with a credit agreement and,
4. personal information relating to the persons falling within 1. to 3.

We are obliged to the do the following (at such times as are determined by the Central Bank):

1. Provide the information described above to the Central Bank for inclusion on the Central Credit Register;
2. Use the Central Credit Register when considering a credit application. We may use information obtained about a customer or prospective customer for certain limited purposes, including verifying information provided by the customer or prospective customer and evaluating risks;
3. Verify the identity of a customer or prospective customer or guarantor;
4. Take reasonable steps to verify that the information provided by a customer or prospective customer is accurate and complete; and
5. If we reasonably believe that a customer has been impersonated by any person we must notify the customer of this as soon as practicable (and no later than 24 hours).